Agentic workflow orchestration with FelicityIntelligent process automation for healthcareAI-native RPA for the modern enterprise
How Felicity works
Turn any business process into a custom automation in just a few minutes
Customize and control your automations with Felicity's simple yet powerful editor. Enrich your automations with advanced logic and capabilities, including AI to fit your needs
Powering critical workflows
Revenue cycle
Submit claims and check status
Automate processing for denials management
Sync updated fee schedules from payor sites
Patient access
Process intake forms (fax, email, PDF)
Verify insurance eligibility
Manage patient referrals
System integrations
Maneuver across legacy payor portals
Orchestrate data flow between systems
Connect to non-web systems via API
Instant ROIGo from zero to live automation in under 30 minutes, generating instant ROI with seamless onboarding
You control the AIDefine where you want AI to take over, and where a human stays in the loop
Total transparencyAudit every automation with real-time visibility and built-in recording
Intuitively powerfulUser-friendly interface lets both operators and engineers build with ease — no complex setup or training required
Intelligence that works the way you do
From first-time users to experienced developers, Felicity empowers you to create reliable automations on your terms
Design your intelligent workflow
Combine modular AI with a human-in-the-loop. Felicity handles complex business logic including conditionals, loops, custom code, and even multi-factor authentication
Deploy with resiliency
Automations use AI self-healing to recover from unexpected issues and update their own logic going forward. Deploy an automation once and never worry about it again
Execute in any environment
Run automations in the cloud for centralized management, or locally on your computer for rapid iteration. Both environments provide the full suite of Felicity capabilities
Audit with precision
Felicity provides full transparency for every run, both live and through a detailed recording. Audit outcomes, catch edge cases, and resolve issues faster
Customize runs with dynamic inputs
Any value used in your automation can be turned into an input parameter, making it easy to run the same actions on different data
Extract data with precision
Turn structured and unstructured information on the web into data that can be exported as files or sent to other systems
Felicity
Traditional RPA
Pure AI Systems
End-to-end workflow automation
Attended + unattended execution
Cloud + local runs
Simple workflow builder
Browser-native automation
Tune the level of AI involvement
Real-time testing and iteration
Full audit and visibility
Seamless, low-touch integration
Built for healthcare
Enterprise Ready
Bring your business into the future with modern automation that integrates into your established architecture
Session view
Bulk execute
Schedule runs
Robust API
Live alerts
Monitor runs live and respond to issues immediately
Felicity integrates with your systems
Built with security in mind
Felicity meets the highest level of security and compliance standards you need to run mission-critical workflows at scale
Enterprise-grade security
We enforce HIPAA compliance, data privacy, and regulatory adherence across all deployments
Secure Credential Management
Reference encrypted passwords for automated login without exposing the actual values
End-to-end encryption
All data is encrypted in transit and at rest, with sensitive information protected using isolated encryption keys
SSO and SAML
We support secure authentication through all standard methods
Get FelicityDeploy an automation within 30 minutes
Built with decades of experience from